Interstate Communication Services Inc. - ICS - was founded in 1989 to provide quality local telecommunication services within the primary market areas of Western Maryland, Eastern Panhandle of West Virginia and areas of Pennsylvania and Virginia. Collectively, the ICS staff has over 175 years of very specialized experience.

ICS is committed to simplifying our customer’s communications challenges and providing the best Interstate Communication Services solution and support available. From adding a single telephone to implementing a complex networked communications system, ICS will make the transition smooth and controlled. Each client’s solution is the result of careful analysis of their company’s needs and challenges.

The ICS staff are all highly trained professionals. You provide them information about your company, and they’ll provide you with solutions that will help your company prosper.

ICS understands that information is the life-blood of business. And we know that technology is a key factor in maintaining the flow of information within an organization, and between a company and its clients.

To create the solution your business needs, we first spend time understanding what you do, and who your clients are. The right answers require the right questions. We ask about your business, your customers and about your future plans.

Benefits of doing business with ICS:

• Business Philosophy — We want to become your long-term business partner and are committed to bringing the tools of our technology to your business.   
•  Staff — Collectively our staff has over 175 years of very specialized experience in communications and technology.  Our strength is in the quality of our people and their commitment to exceeding our customer’s expectations.
• Implementation Process —Our implementation process is the best in the industry.  Our objectiveis to make your system installation a “non-event”.  
• User training—You will receive free unlimited user training for one full year following your purchase.
• On-Site service—If a problem cannot be resolved over the phone, or through remote diagnostics, a technician will be on-site to repair the trouble.  Under warranty coverage or a maintenance contract all service parts and labor are covered, including unlimited service calls.
• Guaranteed four-hour restoration—In the event of a system failure, ICS guarantees that we will have you back in business within a period of four hours.
• Inventory—We invite you to visit our office and examine our inventory, and we challenge you to look at our competitors.  
• Post Installation Pricing—With ICS the cost to add equipment to your system after the initial installation is the same as the pre-sale price.  Most other vendors have a subsequent equipment costs that range from 50% to 150% higher then their pre-sale pricing.
• Basic communication system consultation—Effective management of your communication systems can be time consuming and unnerving, especially in light of rapidly changing technology.  ICS can assist you by providing the expertise you need to make good communications decisions and control the cost of your overall system.